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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cherylkneier Kneier

Cherylkneier Kneier

February 24, 2026

5  out of  5
rating by Cherylkneier Kneier
"Took great care of our needs for car insurance at a great rate. Will refer to my friends and family."
We responded:
"Thank you, Cheryl, for your wonderful feedback! We're delighted to hear that you had a positive experience with our car insurance services and found a great rate. Your referrals to friends and family mean a lot to us. If there's anything else we can assist you with, please feel free to reach out."
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Ida Riley

February 18, 2026

5  out of  5
rating by Ida Riley
"Alexis Mason is a very knowledgeable and professional employee that continues to go above and beyond to support new and loyal customers. I appreciate her dedication as a professional and her passion for great customer service. Alexis is a “go to employee” for support and leaves no room for error. I continue to be a State Farm customer with Brigit SmallBridge, due to Alexis’s customer service and expertise. Thanks Alexis for being you and for the continued support!!! Job well done!!!"
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Pat Flounoy

February 18, 2026

5  out of  5
rating by Pat Flounoy
"I really appreciate Savannah for helping me out today she’s the best great customer service 😃!!!!!"
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Gus Kurz

February 16, 2026

5  out of  5
rating by Gus Kurz
"Awesome place to do business with! Thanks Ashley"
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John Hamilton

February 13, 2026

5  out of  5
rating by John Hamilton
"Ashley is wonderful to work with."
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Jim Boylan

February 10, 2026

5  out of  5
rating by Jim Boylan
"I needed to replace the windshield on my new vehicle. Alexis was able to coordinate the proper replacement in a professional and timely manner. Thank You !"
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Kimberly Lewis

February 9, 2026

5  out of  5
rating by Kimberly Lewis
"Ms. Savannah is what you call the perfect state farm agent. She very Pleasant, Very patient and she answers all my questions. I never have a doubt when I’m on the phone with her. Every time I call and I have her, I leave satisfied. Thank you, Savannah"
We responded:
"Kimberly, thank you so much for taking the time to share this kind review! We’re thrilled to hear about your positive experiences with Savannah. She truly takes pride in being patient, pleasant, and making sure all questions are answered so our customers feel confident and cared for. We’ll be sure to share your kind words with her. We appreciate your trust in our office and look forward to continuing to serve you!"
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Cat Ham

February 9, 2026

5  out of  5
rating by Cat Ham
"I always have Great communication with this office and staff. They are super easy to deal with and very friendly and helpful. They always work hard to make sure I am getting the best price for my coverage ."
We responded:
"Cat, thank you so much for the 5-star review! We truly appreciate your kind words about our team. Providing clear communication, friendly service, and working hard to find the best value for your coverage is always our goal. We’re grateful for the opportunity to serve you and look forward to helping you for many years to come!"
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Beverly Sublett

February 6, 2026

5  out of  5
rating by Beverly Sublett
"I talked to Ashley Watson. Very polite and knowledgeable. I was really impressed with how smoothly everything was put together by adding my son’s suv onto the policy. She definitely deserves the recognition for her job well done🤓"
We responded:
"Beverly, thank you so much for the 5-star review! We’re thrilled to hear about your experience with Ashley. She is incredibly knowledgeable and takes great pride in making policy changes smooth and stress-free—especially when it comes to taking care of family needs. We’ll be sure to share your kind words with her. Thank you for trusting our office, and we’re always here if you need anything! 😊"
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Robert Torres

February 2, 2026

5  out of  5
rating by Robert Torres
"Took care of my insurance needs. Looked for the best rates.Best Local Tallahassee State Farm office by far.Honest and Trustworthy. Thank You Megan. I appreciate your hard work! Highly Recommended!"
We responded:
"Robert, thank you so much for the 5-star review and your recommendation! We truly appreciate your trust in our office. Megan works hard to make sure our customers are taken care of and receive the best value for their coverage, and we’re glad that showed in your experience. We’ll be sure to share your kind words with her. Thank you for choosing our Tallahassee State Farm office—we’re always here when you need us!"
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Jonathan Fozard

January 28, 2026

5  out of  5
rating by Jonathan Fozard
"Alexis Mason is hands down the best person I have worked with across State Farm over the years. Highly recommend her!"
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Fernando Padilla

January 27, 2026

1  out of  5
rating by Fernando Padilla
"Muy mal servicio"
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Pat G

January 7, 2026

1  out of  5
rating by Pat G
"I’ve been with State Farm 20+ years over 4 states and have never had anything other than exceptional customer service until Brigit Smallridge Statefarm. I’ve never left a negative review until Brigit Smallridge. Please prepare for billing/underwriting misunderstanding/misinterpretations. It is very difficult to get someone on the phone and the agents are not able to explain why your bill is the way it is. I am no longer a statefarm customer. I would either go with a different agent who trains their agents more properly or not at all because of their billing system that they cannot explain."
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Shannon Burgess

December 4, 2025

5  out of  5
rating by Shannon Burgess
"My family and I have been with State Farm for a few years now after USAA's rates skyrocketed for our family. Not only did we sign on, but we helped my father-in-law to get signed up as well, as he was affected by USAA's rates going up unaffordably. I recently revised my policy, adding a new to me car, and everyone at Brigit's office worked expeditiously to get it done. Thank you to Danielle for the recent transition and Reese for signing us up initially."
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Melanie Hill

November 21, 2025

5  out of  5
rating by Melanie Hill
"Alexis was friendly, prompt, and extremely helpful. It was such a pleasant experience."
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Michael Myers

November 18, 2025

5  out of  5
rating by Michael Myers
"Danielle at State Farm has been great to deal with! We recently sold a vehicle out of State and bought another. State Farm was very efficient in handling the change. I also recently had someone run into my parked truck in a parking lot, and State Farm handled the claim flawlessly! Love having State Farm!"
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Patricia Walker

November 10, 2025

5  out of  5
rating by Patricia Walker
"I've been with State Farm for over 10yrs. My agent Mrs. Smallridge and her team has all ways given me nothing but the up most best customer service. I'm very big on customer service due to that I'm in the customer service business myself. Therefore, it's a big thing for me. With that being said. Mrs. Smallridge team represents her very well. I recently went into the office for business and I received the best service from Ms. Alexis Mason, Office Representative. Not only did she help me with the business I went in for but she updated everything for me, informed me about additional insurance pertaining health benefits that I never knew about. Her beautiful personality really made my day. That was my first time visiting the new office. Therefore, that was my first time meeting Ms. Mason. She made me feel as if I've known her for years and that's the same feeling I received from Mrs. Smallridge years ago. I just had to take the time out and send this review. Anyone looking for the best customer service/rates. You want be disappointed!
Much thanks and appreciation to Mrs. Smallridge and her awesome team."
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Larry Jenney

November 5, 2025

5  out of  5
rating by Larry Jenney
"Brigit made the switch so easy, I had nothing to worry about at all. Thanks for everything."
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Wes Folsom

October 15, 2025

5  out of  5
rating by Wes Folsom
"State Farm continues to surprise me as they do everything to save us on premiums as the Geico's and progressive continue to take every penny they can from us for the least coverage. Great service Ashley was fast customer centric and focused on my insurance needs. 🙏"
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Beverly

October 13, 2025

5  out of  5
rating by Beverly
"What a wonderful experience i had with Tita! She is an incredible representative for State Farm. She is warm, friendly, knowledgeable, and efficient. Thank you Tiya for your amazing welcome back to State Farm. 😃😄😀"
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Jennifer Walters

October 7, 2025

5  out of  5
rating by Jennifer Walters
"Tiya was amazing to work with and helped us save thousands of dollars per year on our home insurance. Her professional attitude and quick responses (even after business hours) were greatly appreciated. Will be referring her to our friends for insurance needs!"
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Greg Flowers

September 28, 2025

5  out of  5
rating by Greg Flowers
"Alexis has been great help on several issues for us. She is thorough and efficient. She in my opinion is a great asset."
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Cameron Grier

September 27, 2025

5  out of  5
rating by Cameron Grier
"I was given Reese Pitts contact from a co-worker in regard to my interest in a life insurance policy and couldn’t have been more impressed with the professionalism. Reese took the time with a great deal of patience to answer all of my questions with a thorough answer accompanied with an explanation to all of them. In the current condition of customer service it was a breath of fresh air and greatly appreciated to deal with that level of customer support."
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Trina Watson

September 18, 2025

5  out of  5
rating by Trina Watson
"I had a fantastic experience working with Ashley at State Farm Insurance! She was incredibly helpful throughout the entire process, making everything go smoothly and stress-free. Ashley took the time to explain all the details, and I never felt rushed or confused.

Not only was the service top-notch, but the rates were also very affordable compared to other companies I looked into. I’m so glad I decided to go with State Farm, and I highly recommend Ashley if you're looking for great customer service and competitive pricing.

Thank you, Ashley, for making insurance so easy!"
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Mitchell Pitts

September 13, 2025

5  out of  5
rating by Mitchell Pitts
"Reese was extremely helpful helping me understand my coverages and making sure me and my family were protected. I highly recommend his service!"