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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Deana Strickland

September 16, 2026

5  out of  5
rating by Deana Strickland
"Myron gave me great rates and was very responsive to all my questions."
We responded:
"Thank you, Deana, for sharing your experience with Myron. It's wonderful to hear that you received great rates and found the responses to your questions helpful. Providing excellent service and support is always a priority. Your feedback is greatly appreciated and helps us continue to deliver quality service."
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Carla Maddox

September 3, 2026

5  out of  5
rating by Carla Maddox
"Thank you for your patience."
We responded:
"Thank you, Carla, for sharing your positive experience. Your feedback is greatly appreciated, and it's wonderful to know that our patience made a difference for you. Providing exceptional service is our priority, and your high rating motivates us to continue delivering the support you deserve. If you have any further questions or need assistance, feel free to reach out."
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Chad Scarbor

September 2, 2026

1  out of  5
rating by Chad Scarbor
"One of your agents solicited my brother and his family for their homeowner & auto policy. They cancelled their policy that was in place and paid to change to State Farm on Aug 14. On Aug 28, their mortgage company began contacting them saying that they had no coverage. Upon contacting the agent that sold them the policy, he informed them that State Farm doesn't take aged roofs. When questioned why this wasn't mentioned at the beginning, he very rudely replied that it was not his problem that they have an old roof. Your office made no effort to do any upfront homework and communication to avoid this matter, and then treated them disrespectfully. Also, numerous attempts at contacting anyone have not been returned. I suggest you learn how to treat people if you want to be in business and profit from them. This kind of treatment is deplorable and egregious to say the least."
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Misti Cooper

August 31, 2026

5  out of  5
rating by Misti Cooper
"Bought my first car all by my big girl self today. Jalisa was an absolute angel in directing me to the right coverage. Professional, personable and courteous. A true pleasure."
We responded:
"Thank you for sharing your experience, Misti. It's wonderful to hear that Jalisa provided such professional and personable service during your car insurance process. We're delighted to have been part of your milestone and are committed to continuing to offer the support you need. Enjoy your new car!"
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Ludie Charles

August 31, 2026

2  out of  5
rating by Ludie Charles
"What I was told is different than what's happening right now. I need clarity ."
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John Hedrick

August 28, 2026

5  out of  5
rating by John Hedrick
"Kimberly helpfully explained the ins and outs of the new multi-car policy and the stacking limits"
We responded:
"Thank you, John, for sharing your experience. It's wonderful to hear that Kimberly was able to clearly explain the details of the new multi-car policy and stacking limits. Providing thorough and helpful service is a priority, and your feedback is greatly appreciated. If you have any more questions or need further assistance, feel free to reach out."
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James Mcbride

August 20, 2026

5  out of  5
rating by James Mcbride
"Danielle stepped up & was a great help w/ my needs."
We responded:
"Thank you, James, for sharing your positive experience with Danielle. It's wonderful to hear that she was able to assist you effectively. Providing excellent service is our priority, and your feedback motivates us to continue delivering the best support possible. We appreciate your trust in us for your insurance needs."
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Dan Werth

August 12, 2026

1  out of  5
rating by Dan Werth
"I was a State Farm 20+ years in multiple states and have never had anything other than exceptional customer service until Brigit Smallridge Statefarm. I’ve never left a negative review until Brigit Smallridge. Please prepare for billing/underwriting misunderstanding/misinterpretations. It is very difficult to get someone on the phone and the agents are not able to explain why your bill is the way it is. I am moving my business, needless to say. I would either go with a different agent who trains their agents more properly or not at all because of their billing system that they cannot explain. The lack of response to questions has been unbearable."
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Thomas Long (Tom)

August 12, 2026

5  out of  5
rating by Thomas Long (Tom)
"Very responsive. Quickly corrected a small mistake."
We responded:
"Thank you, Tom, for sharing your experience with us. It's great to hear that our team was able to respond promptly and address the issue efficiently. Your feedback is invaluable in helping us maintain high standards of service. We appreciate your trust in our agency and look forward to assisting you with any future insurance needs."
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micah scott

July 29, 2026

5  out of  5
rating by micah scott
"Was very quick and helpful with my problem!"
We responded:
"Thank you, Micah, for sharing your positive experience! It's great to hear that the service was quick and helpful in addressing your problem. Your feedback is invaluable and helps us continue to provide excellent service. If you have any more questions or need further assistance, feel free to reach out."
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John Huffman

July 29, 2026

5  out of  5
rating by John Huffman
"Thanks to Ashley Watson and everyone at state farm I recently switched my coverage from one vehicle to another and they had it taken care of in just a few minutes and made sure I was happy with the coverage thanks so much"
We responded:
"Thank you, John, for sharing your experience with us. It's wonderful to hear that Ashley Watson and the team were able to assist you efficiently with your vehicle coverage switch. Ensuring your satisfaction with our services is a top priority, and we're glad we could meet your expectations. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Vicky McEachin

July 19, 2026

5  out of  5
rating by Vicky McEachin
"Reese has been so reliable and understanding with any questions or concerns that we have. We feel confident with our insurance coverage and are thankful for his customer service"
We responded:
"Thank you, Vicky, for sharing your experience. It's wonderful to hear that Reese has been reliable and understanding in addressing your questions and concerns. We're glad you feel confident with your insurance coverage and appreciate your kind words about our customer service. Your feedback means a lot to us."
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Dylan Stich

July 19, 2026

5  out of  5
rating by Dylan Stich
"I absolutely love working with Reese Pitts! He has always made sure everything i need is taken care of. He explains everything very clearly, and makes sure I am protected! I highly recommend asking for Reese!"
We responded:
"Thank you for sharing your positive experience with Reese Pitts. It's wonderful to hear that he has been attentive to your needs and has provided clear explanations to ensure your protection. Your recommendation means a lot, and we're glad to have Reese as part of our team. If there's anything else we can assist you with, feel free to let us know."
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kyle a

June 17, 2026

5  out of  5
rating by kyle a
"Always right on price! Cant recommend enough, Ashely Watson was especially pleasant to converse with! She’ll always have my business!"
We responded:
"Thank you, Kyle, for sharing your positive experience! It's wonderful to hear that Ashley Watson provided you with excellent service and that you're satisfied with our pricing. Your recommendation means a lot to us, and we're grateful to have your business."
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Happy Panda

May 19, 2026

5  out of  5
rating by Happy Panda
"Alexis Mason has been such a pleasure to work with!!!
She's definitely an asset at SmallRidge Insurance and Finance!
Great Job Alexis!!!"
We responded:
"Thank you so much for your wonderful feedback! It's fantastic to hear that Alexis has made such a positive impact on your experience with us. We truly value her as part of our team, and your kind words mean a lot. If there's anything else we can assist you with, please feel free to let us know."
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norma parrish

May 8, 2026

5  out of  5
rating by norma parrish
"Even though we failed to follow up to timely renew house insurance Danielle managed to get us a new policy in place just before expiration! Bless her!"
We responded:
"Thank you, Norma, for sharing your experience. It's wonderful to hear that Danielle was able to assist you in securing a new policy just in time. Your feedback is greatly appreciated, and we're glad to have been able to help."
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Beth Lichtenfels

April 30, 2026

5  out of  5
rating by Beth Lichtenfels
"Alexis is great! She helped me so much with getting the best rate! I love the excellent customer service I get when I call State Farm! Thanks Alexis! A++*"
We responded:
"Thank you, Beth, for sharing your positive experience with us. It's wonderful to hear that Alexis was able to assist you in finding the best rate and that you appreciate the customer service we strive to provide. Your feedback is greatly appreciated and motivates us to continue delivering excellent service."
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LuDeanne Guenther

April 14, 2026

5  out of  5
rating by LuDeanne Guenther
"I want to thank Ashley Watson with Brigit Smallridge's state farm office, she was a great help, very pleasant and professional"
We responded:
"Thank you for sharing your experience with Ashley Watson at our office. It's wonderful to hear that she was able to assist you in such a pleasant and professional manner. Your feedback is greatly appreciated, and we're glad to know you had a positive experience."
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Jerry Pollock

April 10, 2026

5  out of  5
rating by Jerry Pollock
"We have automobile and homeowners insurance with this crew. They are helpful so give them a try!"
We responded:
"Thank you, Jerry, for sharing your positive experience with us! We're delighted to hear that you find our team helpful. Your support and trust in our services mean a lot. If there's anything else we can assist you with, feel free to reach out."
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Demaris Moore

April 7, 2026

5  out of  5
rating by Demaris Moore
"Kimberly was Pleasants knowledgeable and made me feel so ease while I was getting my car insurance….. She is a delight!"
We responded:
"Thank you for sharing your experience with Kimberly. It's wonderful to hear that she was able to make the process of getting car insurance so comfortable for you. Your feedback is greatly appreciated, and we're glad to know that Kimberly's knowledge and approach made a positive impact."
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R.christopher.b

April 2, 2026

5  out of  5
rating by R.christopher.b
"Alexis Mason was very nice to talk to and easy to work with"
We responded:
"Thank you, R. Christopher, for sharing your positive experience with Alexis Mason. It's great to hear that she was nice to talk to and easy to work with. Your feedback is greatly appreciated and helps us continue to provide excellent service."
Profile photo of Jose Rodriguez

Jose Rodriguez

March 30, 2026

5  out of  5
rating by Jose Rodriguez
"Danielle Silas was very helpful, courteous and understanding. She took her time to explain everything to me. I have my homeowners and car insured through the Brigit Smallridge agency and Danielle has always been there to assist me. A subject that is normally a pain to accomplish is done fairly easy through this agency and through Danielle. I call on Daniella all the time and she never fails to take the time to assist me through all my questions, Thank you!"
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Nole Trainer

March 26, 2026

5  out of  5
rating by Nole Trainer
"Always professional and easy to deal with! Alexis is so pleasant and helps with my needs 100%"
We responded:
"Thank you, Nole, for sharing your positive experience with us! It's wonderful to hear that Alexis has been able to assist you effectively and make your interactions with us pleasant. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Shelley Anthony

March 26, 2026

5  out of  5
rating by Shelley Anthony
"My agent Bridget SmallRidge and her team did as advertised I’ve never been treated better 💯 forgot to mention Danielle Silas who handle the case with top tier customer service🤞🏾and last is Rehtt Cochran who handle the finishing touches on everything made sure I understood how to go about getting State Farm what they needed from me. Thank you guys very much👍"
We responded:
"Thank you, Shelley, for sharing your wonderful experience with us. It's fantastic to hear that our team provided you with exceptional service. We're delighted that our team could assist you effectively and ensure you understood the process. Your feedback is greatly appreciated, and we're here to help whenever you need us."
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Wayne Rhymes

March 12, 2026

5  out of  5
rating by Wayne Rhymes
"Thank you Danielle for assisting me with my policy changes!"
We responded:
"Thank you, Wayne, for sharing your positive experience with Danielle. It's wonderful to hear that she was able to assist you with your policy changes. Your feedback is greatly appreciated, and we're glad to have you as a valued customer."