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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Abc Harman

June 12, 2025

1  out of  5
rating by Abc Harman
"Not a good neighbor ask her about the claims adjuster Melissa East out of Atlanta Georgia and now she scams from people making claims and how they use unethical and retaliatory tactics when you do not agree with them"
We responded:
"We’re unsure what this review is in reference to, as you are not a customer of our agency. We take concerns about ethics and service very seriously and always strive to treat everyone with fairness and respect. If you believe there has been a misunderstanding or if you intended to reach a different office, please feel free to contact us directly so we can better understand your concerns."
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Jenny Cherry

June 4, 2025

5  out of  5
rating by Jenny Cherry
"After years of misguided, mismanaged, and misinformed insurance agents, I discovered exceptional professional, and competent, customer service with Danielle M. Silas, Executive Account Manager. Danielle was patient, warm, and made cleaning up my 5 policies easy. She restored my confidence and peace that my family’s risk management needs are covered. Danielle is my contact for all my insurance needs; auto, condo, life, and umbrella! Highly recommend! Thank you Danielle!"
We responded:
"Thank you, Jenny, for sharing your experience with us. It's wonderful to hear that Danielle was able to provide you with the exceptional service you deserve. We're delighted that she could assist in organizing your policies and restoring your confidence in your coverage. Your recommendation means a lot, and we're grateful to have you as part of our community. If there's anything more we can do for you, please let us know."
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Linda Dollar

May 29, 2025

5  out of  5
rating by Linda Dollar
"Ms. Danielle did an exceptional job helping me today! She is a Golden Gem as everyone I have been in contact with State Farm at Brigit Smallridge State Farm! A plus! A plus!"
We responded:
"Thank you, Linda, for sharing your wonderful feedback! It's fantastic to hear that Danielle provided you with exceptional service. We truly value your kind words and are delighted to know that your experiences with our team have been so positive. Your satisfaction is our top priority, and your review reaffirms the hard work we put into serving our customers."
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Paul Bryant

May 23, 2025

5  out of  5
rating by Paul Bryant
"Was helped Immediately"
We responded:
"Thank you, Paul, for sharing your experience with us. We're delighted to hear that you received immediate assistance. Providing prompt and efficient service is important to us, and your feedback is greatly appreciated. If there's anything else we can do for you, please let us know."
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Lis Gold

May 23, 2025

5  out of  5
rating by Lis Gold
"OMG working with Stephanie was awesome. The experience was very professional and she was very concerned about making sure I received the best service and the best coverage possible. She was a blast to work with."
We responded:
"Thank you so much for sharing your experience with Stephanie. It's wonderful to hear that she provided you with professional service and ensured you received the best coverage possible. We're delighted that you enjoyed working with her. Your feedback is greatly appreciated and helps us continue to deliver excellent service."
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Rahim Kapadia

May 20, 2025

5  out of  5
rating by Rahim Kapadia
"I’m so glad I switched my auto insurance! Tiya made everything super easy from the start — She was friendly, patient, and answered all of my questions without any pressure."
We responded:
"Thank you for sharing your positive experience! It's wonderful to hear that Tiya was able to assist you in such a friendly and patient manner. We're delighted that you found the process easy and pressure-free. Your feedback is greatly appreciated, and we're here to help whenever you need us."
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Billy Kapadia

May 20, 2025

5  out of  5
rating by Billy Kapadia
"I had a great experience setting up my auto insurance policy with Tiya! The process was smooth, fast, and Tiya was incredibly helpful and knowledgeable. She took the time to explain my coverage options clearly and made sure I was getting the best value for my needs. Highly recommend to anyone looking for reliable and professional auto insurance!"
We responded:
"Thank you for sharing your positive experience with us. It's wonderful to hear that Tiya was able to assist you effectively in setting up your auto insurance policy. We strive to ensure that our customers receive clear and helpful guidance, and it's great to know that you felt well-informed and valued. Your recommendation means a lot, and we're glad to have met your expectations."
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Twanna Meeks

May 7, 2025

5  out of  5
rating by Twanna Meeks
"I would like to give a huge thank you to Alexis, Mason Office Representative, at the Kerry Forest Location for helping me with my situation on Monday 5/5/25 I had been waiting over a week to receive the email. I never received it so I went into the office on Monday to handle the situation. Alexis call the claims department and told them I was in the office in person to handle the situation and they told her it would take over thirty minutes for them to send the email which actually took an hour. I had been waiting on an email from the claims department that took over an hour for them to email the paperwork to the office for me. to sign. Again, I would like to say thank you to Alexis you have great communication skills and I appreciate your feedback.."
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Alexis was able to assist you effectively at the Kerry Forest location. We appreciate your patience and understanding during the process, and we're glad Alexis's communication skills made a positive impact. Your feedback is invaluable, and we're grateful for your kind words."
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Marlene Brock

May 2, 2025

5  out of  5
rating by Marlene Brock
"Very friendly courteous customer service. Everything explained and provided additional helpful information. A pleasure doing business."
We responded:
"Thank you, Marlene, for your wonderful feedback. It's fantastic to hear that you found our customer service friendly and courteous. We're glad that everything was explained clearly and that you received additional helpful information. It's a pleasure to have you as a valued customer."
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Sara Gandy

March 29, 2025

5  out of  5
rating by Sara Gandy
"Danielle is a wonderful professional. She helped me with a challenging situation."
We responded:
"Thank you, Sara, for sharing your experience. It's great to hear that Danielle was able to assist you effectively with your situation. Your feedback is truly appreciated, and we're glad to know you had a positive experience with our team."
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Cayla Cummings

March 19, 2025

5  out of  5
rating by Cayla Cummings
"I recently switched over from The General where I was paying much more for less coverage & I was very unhappy. I am beyond grateful for Kimberly, she helped me save so much money & now I have more coverage as well. I am now proud to say that I am insured by Statefarm!"
We responded:
"Thank you for sharing your experience, Cayla. It's wonderful to hear that Kimberly was able to assist you in finding better coverage while saving money. We're delighted to have you as part of the State Farm family and appreciate your trust in us. Your satisfaction is our priority, and we're here to help whenever you need."
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Meredith Ottman

March 6, 2025

5  out of  5
rating by Meredith Ottman
"This office is amazing! The staff is always helpful and patient!"
We responded:
"Thank you, Meredith, for your wonderful review! We're delighted to hear that you find our office amazing and our staff helpful and patient. Your feedback means a lot to us, and we're committed to continuing to provide you with excellent service."
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Oculophilia

March 4, 2025

5  out of  5
rating by Oculophilia
"Alexis is super professional and a joy on the phone"
We responded:
"Thank you for sharing your positive experience with Alexis. It's wonderful to hear that she provided you with professional and enjoyable service over the phone. Your feedback is greatly appreciated and helps us continue to deliver excellent service."
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Eddie Gonzalez Loumiet

February 25, 2025

5  out of  5
rating by Eddie Gonzalez Loumiet
"Danielle and team were able to help me very quickly. They are very knowledgable, transparent and fair. I truly appreciate all they have done for my family! -- Once again, Danielle and the team came through for our family!"
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Jimmy Glisson

February 14, 2025

5  out of  5
rating by Jimmy Glisson
"This was one of the most comprehensive and valuable experiences I have had. In all my previous insurance dealings never had anything close to this kind of service to review our entire insurance needs. Miss Silas was excellent professional, listened to our questions and is an outstanding credit to her agency and profession!"
We responded:
"Thank you, Jimmy, for sharing your experience. It's wonderful to hear that Miss Silas provided such comprehensive and valuable service. We strive to ensure that all our clients feel heard and well taken care of, and it's great to know that we met your expectations. Your feedback is greatly appreciated and motivates us to continue delivering exceptional service."
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John Melton

February 11, 2025

5  out of  5
rating by John Melton
"Alexis, one of the coordinators at this branch, was kind, understanding, and prompt in her efforts to aid me during hard times and painful life circumstances. I am now a loyal state farm customer and won't be going elsewhere. Thank you!"
We responded:
"Thank you, John, for sharing your experience with us. It's wonderful to hear that Alexis was able to provide the support and assistance you needed during such challenging times. We're grateful for your loyalty and are committed to continuing to provide you with the best service possible. Your feedback is truly appreciated."
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Chris Duffee

January 7, 2025

5  out of  5
rating by Chris Duffee
"Danielle always takes care of me quickly and precisely…..thank you Danielle Chris"
We responded:
"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs."
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David & Kim Spears

December 19, 2024

5  out of  5
rating by David & Kim Spears
"Danielle Silas was very friendly helpful and knowledgeable in helping me make changes to my policy. Highly recommended"
We responded:
"Thank you for the kind review and trusting our team with your Insurance needs. "
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Andrea Rodas

December 17, 2024

5  out of  5
rating by Andrea Rodas
"Alexis Mason was an absolute pleasure to work with! She is incredibly attentive, detail oriented. -!: extremely knowledgeable l. I truly appreciate all that she does. Highly recommend her!"
We responded:
"Thank you so much, Andrea! It's wonderful to hear about your positive experience with Alexis Mason. Her dedication and expertise are truly valued, and your recommendation means a lot to us. We look forward to continuing to serve you!"
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Kate Simmons

December 12, 2024

5  out of  5
rating by Kate Simmons
"We had a coverage issue, and State Farm was incredibly helpful in resolving it. Danielle went above and beyond, responding quickly and ensuring everything was addressed efficiently. Excellent service and support—we truly appreciate it!"
We responded:
"Thank you so much, Cyndi Fairfield! It's wonderful to hear that Danielle was able to assist you so effectively. We strive to provide excellent service and are delighted that your coverage issue was resolved to your satisfaction."
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Amanda

December 11, 2024

5  out of  5
rating by Amanda
"This place... Small town service and smile. Macie has always been helpful and sweet. She is always willing to help find the answers you need and have someone promptly call you back."
We responded:
"Thank you so much, Amanda! It's wonderful to hear that you appreciate the small-town service and smile. I'm delighted to know that I've been able to help you and provide the answers you need. Your kind words mean a lot and motivate me to keep delivering the best service possible. Looking forward to assisting you again!"
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GodBodyCash Productions

November 19, 2024

5  out of  5
rating by GodBodyCash Productions
"Heather Roberts is an exceptional associate as are each of the associates I’ve had the pleasure of dealing with. Thank you for all you all do in assisting your customers."
We responded:
"Thank you so much for your kind words! Heather and the rest of the team are dedicated to providing excellent service, and it's wonderful to hear that you've had such positive experiences with us. We truly appreciate your support and look forward to continuing to assist you!"
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BrendaLee Lennick Smith

November 11, 2024

5  out of  5
rating by BrendaLee Lennick Smith
"State Farm has been my auto insurer since 2014 and I have have never had anything but great experiences with them. My first time buying a vehicle with SF, and it was an extremely easy and pleasant experience. Danielle has my highest regards for all she helped me with!"
We responded:
"Thank you so much for sharing your positive experience with us! It's wonderful to hear that your journey with State Farm since 2014 has been smooth and pleasant. Danielle is truly dedicated to helping, and we're delighted she could assist you with your vehicle purchase."
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Andre Jones

November 5, 2024

5  out of  5
rating by Andre Jones
"Danielle and Alexis was awesome. Great customer service. This the second time I had great experience and great customer service"
We responded:
"Thank you so much for your kind words, Andre! Danielle and Alexis are truly dedicated to providing excellent customer service, and we're delighted to hear that you had such a positive experience with them. Your feedback means a lot to us!"
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Avery Hultquist

November 5, 2024

5  out of  5
rating by Avery Hultquist
"Alexis at State Farm is always so helpful! She answers all my questions and always has a smile on her face! I highly recommend!!"
We responded:
"Thank you so much for your kind words, Avery! It's wonderful to hear that Alexis has been able to assist you with a smile and answer all your questions."